What does Scorebuddy do?
Shine the light
This is what Scorebuddy was made for. With our intuitive scorecard builder, build as many scorecards as you need, covering all your channels.
Empower your agents
Scorebuddy flags agents who need coaching, plus with real-time access to their scores, you’ll find that agents self-coach immediately!
Mine the data
Take away the chaos of Excel spreadsheets! Scorebuddy is a snapshot of all the data in one place. Report by agent, team or group.
Everybody loves Scorebuddy
Reduce review times, increasing agent engagement and revealing ways to improve quality and customer satisfaction.
Managing the quality for one desk is difficult enough... managing a number of clients is a real challenge! We can help with that.
Plate spinning. With penalties for non-compliance, you literally cannot afford to let any of those plates drop.
Get started in less than a day!
1. Take the Free Trial and upload your team
2. Create scorecards and score your agents
3. Create reports and analyze the data
Some of our happy customers
Start designing scorecards now! (Free 30-day trial)
It takes less than 30 seconds
No credit card required!